RevOps 500

Jessica Crosby shares her candid experience with a major email marketing mistake involving 400,000 contacts and how she managed the fallout, learned from it, and applied those lessons to her leadership and growth in marketing and sales.

Key Topics

Handling large-scale email mistakes

Leadership and accountability in crisis

Lessons learned from marketing errors

Takeaways

Own your mistakes openly and transparently.

Have a solution-focused mindset when addressing errors.

Build a culture of support and learning from mistakes.

Use mistakes as opportunities for growth and trust-building.

Jessica Crosby LinkedIn
Monarch Linkedin
Sajeel Qureshi's LinkedIn
Computan's LinkedIn